Thank you for
visiting this help site for the assistance, however if you are
unable to find sufficient information in regard to your questions
please email us at
webmaster@bdstock.com. We will follow up with you as soon as
possible.
Thank you.
These are frequently asked questions regarding CSE and DSE market and you may find your answer here if you have one. Most of
questions are based on spot trading through form of certificates instead of online trading. Of course, you would have complete online
trading such as buy/sell or update account information electronically which could be done matter of few key strokes. Let me
tell you that recently a depository system has been established to connect all the banking system with brokers, clients and stock
markets. Any transaction takes place anytime it goes to depository system to update the record electronically. Hopefully following
information may help you out:
DSE trading time:
The DSE operates
every working day of the year . All listed securities are traded &
Quoted Serially from 10:30am until 2:30 pm
DSE & CSE market are closed on following Holidays:
Event
Date
Eid -Ul- Azha *
1st - 3rd February
Shaheed Day
21st February
Muharram *
2nd March
Independence and National Day 26th
March (Friday)
Bengali New Year 14th April
Labour Day
1st May
Budha Purnima
3rd May
Eid -A- Miladun Nobi * 3rd May
Bank Holiday
1st July
Janamashtami
6th September
Durga Puja
3rd October
Shab e-Barat *
1st October (Friday)
National Revolution Day
7th November
Shab e-Qadr *
11th November
Eid Al Fitr *
14h -16th November
Victory Day
16th December
Christmas Day
25th December
Bank Holiday
31st December (Friday)
*subject to Moon recognizing.
How do I contact someone to complain about forgery of shares or securities or sale/ purchase of
any share?
Please email to
secbd@bdmail.net
or write back to following address directly:
Securities
and Exchange Commission
Jiban Bima Tower (15 & 16 floor)
10, Dilkusha C/A, Dhaka-1000
Tel. 880-2-9563713, 9666809
Fax: 880-2-9563721
E-mail
: sec@bdcom.com or
secbd@bdmail.net
Email:
Complaint@bdstock.com,
if you want to share your problem to others please write your
complaint at message board site.
Daily Jargons
that are used at CSE and DSE Market:
CSE trading
system provides immense flexibility to the investors in terms of
kinds of orders that can be placed to trade. The system allows the
user to modify or cancel an order prior to execution
The most frequently order on the CSE is the "limit order”, which is
an order to buy or sell at a specific price. Conditions related to
time can be easily made into a limit order, which are as follows
Good Till Cancelled (GTC): A GTC order is the order that remains in
the system for a period not exceeding one calendar week or the
member cancels it.
A GFD is the order,
which is valid for the day on which it is entered. If the order is
not matched during the day, the order gets cancelled automatically
at the end of the trading day
A GTD order
allows the member to specify the number of days not exceeding one
calendar week for which the order shall stay in the stay in the
system. At the end of this period the order shall be deleted from
the system
In addition to limit order, the Exchange has introduced other
following types of orders for the investors:
Market Order is an
order to buy or sell a certain quantity of particular security at
the best price or prices prevailing in the market at that point of
time
Volume related conditional market orders are following categories:
A FOK order is
the order that will match for a trade at the Market Price only if
the total quantity is available.
A PFRK
order is the order that will match for a trade at the Market Price
for the quantity available in the market. The balance quantity, if
any, will be deleted from the system.
A
PFRC order is the order that will match for a trade at the market
price for the quantity available in the market. The balance
quantity, if any, will be converted to a Limit Order at the last
traded price.
An order in which the
minimum quantity must be filled.
A Drip Feed Order
is an order in which the member has the option to specify a
replenish quantity along with the total order quantity. Only the
replenish quantity is revealed to the market. The quantity gets
replenished only when the previous quantity has got traded and every
time the quantity gets replenished, the visible quantity gets a new
time stamp.
A Stop Loss Order
allows the member to place an order, which gets activated only when
the market price of the relevant security reaches or crosses trigger
price. A stop loss order can be modified or deleted until it is not
converted to a limit order.
A
‘Match at Closing Price’ Order allows the Member to specify order to
be executed at Closing Price.
Members shall be allowed
to carry out spot order on CSE system arising out of closure of book
or closure of the renunciation period of listed Companies. A spot
order is traded against another spot order on
Any share quantity,
which is not a market lot or multiple of market lots shall be called
Odd Lot. While matching the system would match orders only if the
quantity (odd) of the order is fully satisfied by one of the
opposite order
Bulk lot orders are
multiple of market lot orders, which contain multiple number of
certificates. Each of the Bulk lot order shall match with equal
quantity and best price. The minimum amount for a bid of bulk lot
for a certain security shall be Tk 0.5 ( point five) million at
market price unless otherwise fixed by the Board time to time with
the approval of the SEC
Big lots are multiple
of market lots inscribed in one single certificate. Each of the big
lot order shall match with equal quantity and equal or better price
Auction Order shall
be an order entered by CSE. The Exchange will specify a rate with
price brand for each security when putting the auction order. The
auction orders entered by CSE cannot be modified or deleted once the
auction session has started
TRADING HOURS
|
The trade takes place from Saturday to Thursday
except holidays declared in advance by the Exchange.
The market timings of normal trading session are:
Market Open : 09:40 hours
Market Closed : 14:30 hours
The system will also have sessions for Odd Lot, Spot
and Auction sessions. These sessions however may
take place simultaneously with the normal trading
sessions or in a separate session after closing of
normal trading session |
|
MARGIN
REQUIREMENTS WITH CSE
The CSE put in place a comprehensive risk management
system, which is constantly monitored to pre-empt
any trading failures. It collect margins from
members to address the problems related to the
volatile trading activities as well as to settlement
failure.
CSE imposes margin requirements on the member’s
additional trade exposure. Additional trade exposure
means the amount of the aggregate (gross) trade
exposure exceeding the free limit for each member.
Aggregate (gross) trade exposure is computed on the
total buys and total sales position of a member at
any point of time during a trading day. The free
limit on the amount of the gross trade exposure to
trade in CSE is taka one crore per trading day.
The member shall pay the margins in cash, bank
guarantee or FDRs etc. within one hour of exceeding
the free limit on the amount of the gross trade
exposure. As per Chittagong Stock Exchange (Member’s
Margin) Regulations,2000 the rate of depositing the
member’s margin with the clearing house on the
additional trade exposure are as follows:-
ADDITIONAL TRADE EXPOSURE
|
MEMBER’S MARGIN RATE
|
|
(a) |
Above taka one crore but not exceeding taka
two crore |
@ 20% |
|
(b) |
Above taka two crore but not exceeding taka
three crore |
@30% |
|
(c) |
Above taka three crore but not exceeding
five crore |
@50% |
|
(d) |
Above taka five crore |
@100% |
|
|
What is a
Depository?
A depository is like a
bank for shares instead of money. Instead of holding shares in the
form of certificates, investors have accounts in the depository and
are able to move securities and settle stock exchange transactions
by an electronic update of their accounts. The core service of a
depository is the efficient delivery, settlement and transfer of
securities through a computerised book entry system
Will
all brokers be participants?
All brokers must have access to the
system (either directly or indirectly) to settle stock exchange
transactions. However, only some brokers will become full service
participants and will be able to manage accounts on behalf of
customers. Contact CDBL for an up to date list of full service
participants.
Who else other than brokers participation?
Financial institutions may become participants
to manage the securities they hold. In addition banks, who offer
domestic, regional and global custody services may also become
participants. Contact CDBL for an up to date list of custody
participants.
Are all listed securities eligible for holding and settlement in
CDBL?
In the long term all listed securities should become eligible
securities. However, when the depository starts its operations it
will make securities eligible one by one (or in groups) to ensure
that the system is not overloaded and that all issuers receive
proper training in the operation of the system. Contact CDBL for an
up to date list of securities. (See also
Eligible Securities)
Is it safe
to hold my securities in CDBL?
CDBL will not be
permitted to operate until it has satisfied the Securities and
Exchange Commission that it has implemented a system that is safe
and secure. In addition the Commission has ongoing regulatory
responsibility for CDBL.All messages between CDBL and the
participants will be encrypted and CDBL will have a hot standby site
so that all data is duplicated.The Law makes CDBL responsible for
compensating investors if they suffer loss as a result of the
negligent actions of CDBL staff or management.
Will all shareholders need to have CDBL
accounts?
A shareholder who does not trade will not be
forced to have a CDBL account. However, the use of a CDBL account
(either Direct or through a Participant) would remove the need to
keep paper share certificates in a safe place. Quarterly statements
would ensure that these investors always have an up to date record
of their investments. (See also
Account Opening,
Direct Accounts)
If I hold
my shares in CDBL, will I receive my dividends?
Yes. The Law requires
companies to treat account holders as members of the company for all
purposes. In most cases you will receive your dividend from the
company in the same way as you do today. However, the regulations
permit companies to use facilities offered by CDBL to distribute
dividends if they wish to do so.
How do I open an account?
You will need to open an account through a
participant unless you wish to open a Direct Account at CDBL.
(See
Account Opening)
How many brokers operate on DSE and CSE?
Until we provide fully online brokerage service you may need to know how many
brokers in CSE and DSE. The Dhaka Stock Exchange (DSE) has 195 SEC registered trading members/brokers and the Chittagong Stock Exchange
(CSE) has 124 registered brokers. Many of these registered brokers have authorized representatives operating on the floor on behalf of
the concerned brokers of DSE or CSE. You should execute your deal through a registered broker of a recognized stock exchange or
through a registered authorized representative
How do I deal with a registered authorized representative?
You should send your request in writing for purchase or sale of
shares/debentures/mutual funds. The authorized representatives on executing your order furnish you with a purchase/sale note. This
purchase/sale note originates from the contract note which is issued by the main broker to the sub-broker. The purchase/sale note would
help in resolving any disputes with the authorized representative.
What are the
formalities for becoming a client of a broker/authorized
representative?
All investors hould open accounts with necessary documentary support of proof of
identity and get the registration/account number. The features of this opening an account is to reduce the chances of any disputes.
What is the maximum brokerage that a broker can charge?
The maximum brokerage chargeable is at present 1% of the trade value in selling or buying.
What is contract/confirmation note?
Contract note
is a confirmation of trades done on a particular day for and on
behalf of a client. A contract note issued in the prescribed format
and manner establishes a legally enforceable relationship between
the member and client in respect of the trades stated in that
contract note. Contracts note are made in duplicate and the member
and client both keep one copy each.
What are the
points to be checked by an investors to check the validity of a
contract note?
Name and
address of trading member, their SEC registration number, details of
trade like order No. trade No. trade time, security name, quantity
rate, brokerage, settlement no, signature of authorized signatory.
What is a Book Closure/Record Date?
The
ownership of shares of companies traded on the stock exchange is
freely transferable by registration. However, shares are many times
held by buyers without sending it for registration to the company.
In order to be entitled to the benefits such as dividend, bonus,
rights etc. announced by the company , a buyer would need to send it
for registration. The company announces cut off dates from time to
time. The list of members on the companies registers as of these cut
off dates be the people entitled to the corporate benefits.
How do I execute an order on the stock exchanges?
Select the
broker you want to trade with opening an account and fulfill the
other formalities. Place orders with the broker in writing. Ask for
the order confirmation slip on the day the order is placed. Ask for
trade confirmation slip on the day the trade is executed. Ask for
contract note at the end of the trade date. Ensure smooth settlement
of the trade by delivering securities and funds on time to your
broker.
What are the documents you should receive from your broker and when?
Order
confirmation slip. After the order has been placed. Trade
confirmation slip. After the trade has been executed. Contract Note:
with in 24 hours of the trade being executed.
What is settlement cycle?
Settlement
cycle on the DSE/CSE is an account period for the securities traded
on the exchanges.
when you sell stocks you don't get your account updated immediately
until it is settled. If you sell stocks or other issues
between Saturday to Monday that takes next Wednesday to be settled
and next Monday if you sell stocks from Tuesday to Thursday.
If
I have sold shares when do I deliver them to the broker?
You have to
deliver the securities to the broker immediately upon your getting
the contract note for sale but in any case before the shares
pay-in-day.
If
I have bought shares when do I pay money to the broker?
If you have
bought shares, you have to pay-in-funds to the broker in such a
manner that the amount paid is realized before the funds
pay-in-day.
When can I expect to receive funds/securities from the broker?
The
securities and the funds are paid out to the broker on the pay-out
day.
What should I do if I receive a bad delivery?
All bad
deliveries will have to be reported to the clearing house by the
buying broker.
Rights and Obligation of an Investors:
The right to
access: the best price, the speediest service The right to get:
Proof of price, proof of brokerage charged, your money on time, your
shares on time, shares that are genuine The right for redress:
against fraudulent price, against unfair brokerage, against delays
of money of shares, against investor unfriendly companies The
obligation to be systematic: open a proper account with your broker;
have early deal recorded on an enforceable contact note The
obligation to be correct: Keep your shares in good condition; Keep
your signature verification records up to date The obligation to be
timely: make sure you pay on time when you buy; make sure you
deliver shares in time when you sell; make sure you pay your broker
his brokerage charge in time; make sure to send shares for transfer
in your name in time
Following answers are
given according your technical difficulties, in case, if you face
any problem while accessing to our web sites.
Internet Explorer 6.0
We recommend that you do not use the AutoComplete when it
prompts you to save the password. If you save the password using
AutoComplete and you change the password under Customer Service in
the site, the next time you try to use your new password to enter
the site, you will get an error. You can change this password in
windows when you receive the error, but it is not a good idea to
save any password to your system.
AutoComplete
From the horizontal
toolbar at the top of your screen of IE browser, click on: 1. Tools
2. Internet
Options 3.
Content tab 4.
Under
Personal Information, click on the AutoComplete button 5.
Make sure
all boxes are disabled.
If you had check marks in any of the boxes, click on the
box to disable them, then: 1. Click on the
"Clear Forms" button 2.
Click on the
"Clear Passwords" button 3. Click "OK"
Setting Cache
From the horizontal
toolbar at the top of your screen of your browser, click on: 1. Tools 2.
Internet
Options 3. General tab 4.
Temporary
Internet Files is located in the middle of the page. Click on
'Settings'. 5. Under 'Check
for newer versions of stored pages', select "every visit to the
page" 6. Click OK to
exit the window
Enable Cookies
By default your
browser's cookie settings are configured correctly. If you happen
to encounter any session issues while browsing, please follow the
directions.
From the horizontal toolbar at the top of your screen on the
browser: click on:
1.
Tools 2. Internet
Options 3.
rivacy tab 4.
Click on
Advanced 5. Check
"Override automatic cookie handling" 6.
Make sure
both settings are set to "Accept" 7.
Place a
check in front of "Always allow session cookies". 8. Click OK at
the bottom to exit
Security Settings
Click on the
"Advanced" tab. Make sure the following items are enabled (The other
items can be enabled or disabled).
Security Section: 1.
SSL 3.0 2.
SSL 2.0 3.
Enable
Profile Assistant
If you encounter a blank page when you first login or on any
trading pages, please check the following setting: 1. Click on the
Security tab at the top (in Internet Options) 2. Click on the
"Custom Level" button
3. Under "Allow
META Refresh", click Enable
Internet Explorer 5.0 / 5.5
We recommend that you do not use the AutoComplete when it
prompts you to save the password. If you save the password using
AutoComplete and you change the password under Customer Service in
the site, the next time you try to use your new password to enter
the site, you will get an error. You can change this password in
windows when you receive the error, but it is not a good idea to
save any password to your system.
AutoComplete
From the horizontal
toolbar at the top of your screen, click on: 1. Tools 2. Internet
Options 3. Content tab
4.
Under
Personal Information, click on the AutoComplete button 5. Make sure
all boxes are disabled
If you had check marks in any of the boxes, click on the
box to disable them, then: 1.
Click on the
"Clear Forms" button 2.
Click on the
"Clear Passwords" button 3.
Click "OK"
Setting Cache
From the horizontal
toolbar at the top of your screen, click on: 1.
Tools 2.
Internet
Options 3.
General tab
4.
Temporary Internet Files is located in the middle of the page.
Click on 'Settings'. 5.
Under 'Check
for newer versions of stored pages', select "every visit to the
page" 6. Click OK to
exit the window
Enable Cookies
From the horizontal
toolbar at the top of your screen, click on: 1.
Tools 2.
Security 3.
Custom Level 4.
Scroll down
to "Cookies" 5.
Under "Allow
cookies that are stored on your computer", click on Enable 6.
Under "Allow
per session cookies (not stored)", click on Enable 7. Click OK at
the bottom to exit
Security Settings
Click on the
"Advanced" tab. Make sure the following items are enabled (The other
items can be enabled or disabled).
Security Section: 1. Enable
Profile Assistant 2. Use Fortezza 3. Use PCT 1.0 4.
Use SSL 2.0
5. Use SSL 3.0
|
